I wanted to let you know the dedicated and helpful service I had last week from your driver, Ureal. I dropped off my 80+ year old mom at the curb and then parked in your lot. It was the first time I have tried parking with EZ Park. He picked me up promptly, was super friendly and got me to American quickly.
When I was sitting at the gate, I realized I did not have my cell phone and it was imperative that I have it for the trip. I raced out to the pick up spot and was picked up again by Ureal. I explained my situation to him and he was awesome about getting me back to my car and back to the airport. Luckily, I got through security quickly and back to the gate with 5 minutes to spare. Ureal really saved me that day and I can't thank him enough for his wonderful service and concern for my situation.
I also had great service with a different driver on the return at the end of the trip. The lot was easy to get to, close to the terminals and you have employees that are friendly and helpful. We will definitely be using your lot in the future. Thank you so much.